Secure Case Management

The people you serve
deserve better than
spreadsheets

Connektivity builds secure, specialist case management software for organisations working in restorative justice, victim care, domestic abuse, and mediation. One platform. Every case. From referral to resolution.

Book a Demo → Explore Our Solutions
⚖️
myRJ
Restorative justice case management from referral to resolution
🤝
myVCU
Victim care and referral management across agencies
🛡️
myDV
Domestic abuse & sexual violence case support
💬
myMediation
Community and civil mediation process management
Who We Are
Technology built for
the justice sector

Connektivity was founded with a simple belief: the organisations doing the hardest, most important work in our communities shouldn't be held back by the wrong tools.

We build case management software exclusively for the justice and victim services sector. Every feature, every workflow, every data field has been designed in partnership with the practitioners who use it — not adapted from a generic CRM or project management tool.

Our platform handles the complexity of multi-party cases, sensitive personal data, multi-agency referrals, and commissioner reporting so your teams can focus on what they do best: supporting people.

40+
Organisations Supported
4
Specialist products
500,000+
Cases managed
UK
Cloud hosted & GDPR compliant
Group counselling session
Group of counsellors working together

Built with practitioners, for practitioners

Every feature in our platform was shaped by the people who use it every day — caseworkers, coordinators, and service managers across the UK.

The Challenge
Sound familiar?
These are the realities we hear from every service we talk to — before they switch to Connektivity.

Your system wasn’t built for this work

Whether you’re relying on spreadsheets and emails, or using a case management system designed for a different sector, the result is the same — workarounds, compromises, and processes that don’t reflect how your service actually operates.

Reporting takes days, not minutes

When funders or commissioners need an update, pulling together a meaningful report means manually aggregating data from multiple sources.

Sensitive data isn't properly protected

Your cases involve deeply personal information. Generic tools don't offer the role-based access controls and audit trails this work demands.

Your team spends more time on admin than people

Every hour spent duplicating data entry, chasing updates, or managing spreadsheets is an hour not spent with the people who need you most.

Our Solutions
Four products. One platform.
Built for how you actually work.
Each product is designed for a specific service area but shares a common, modular platform — so we configure the right modules for your needs.
⚖️
myRJ
Restorative Justice Case Management
A secure platform that manages the entire restorative justice journey — from initial referral through assessment, conference, and follow-up. Track multi-party cases, coordinate practitioners, capture outcomes, and demonstrate impact to commissioners.
Used by: RJ service providers, police forces, youth offending services, community justice organisations, and schools
Explore myRJ →
🤝
myVCU
Victim Care Case Management
A victim-focused system for managing referrals, needs assessments, support plans, and multi-agency collaboration. Built to help victim care units deliver joined-up services while maintaining compliance with the Victims' Code.
Used by: Central victim care units, police-commissioned victim services, multi-agency partnerships, and victim support charities
Explore myVCU →
🛡️
myDV
Domestic Abuse & Sexual Violence
A comprehensive system for agencies supporting survivors of domestic abuse, coercive control, and sexual violence. Manage referrals, risk assessments, safety planning, and intervention tracking with the sensitivity this work requires.
Used by: DA support services, ISVAs/IDVAs, MARACs, refuge services, and specialist charities
Explore myDV →
💬
myMediation
Community & Civil Mediation
Purpose-built for mediation services handling community disputes, workplace conflicts, and civil mediation. Manage case intake, party communications, session scheduling, and agreement tracking through a single, structured workflow.
Used by: Community mediation services, workplace mediators, and dispute resolution providers
Explore myMediation →
Across Every Product
The capabilities your
service depends on
Every Connektivity product shares a common set of tools designed for the unique demands of justice and victim services.
📂

Centralised Case Management

Parties, contacts, notes, documents, timelines, and outcomes — everything about a case in one secure, searchable place.

📊

Reporting & Analytics

Generate commissioner reports, track KPIs, and export to Excel. Demonstrate your impact in minutes, not days.

🔐

Secure Access Controls

Six levels of role-based access ensure users only see the cases and data they're authorised to view. Full audit trail.

⏰

Time Tracking

Log practitioner time against cases, meetings, and interventions. Give managers clear visibility of workload and capacity.

✅

Tasks & Reminders

Track case stages, assign tasks, and set automated reminders for key dates, deadlines, and follow-up actions.

📋

Data Capture & Demographics

Structured data collection for participants, demographics, referral sources, and outcomes — ready for analysis and reporting.

Who We Work With
Supporting organisations across
the public, voluntary, and private sectors
01

Police & Crime Units

Victim care units, restorative justice teams, and police-commissioned services.

02

Service Providers & Charities

Frontline organisations delivering RJ, victim support, and DA services.

03

Local Authorities

Councils and partnerships commissioning community justice services.

04

Education

Schools, colleges, and universities using restorative approaches.

05

Strategic Partners

National bodies, membership organisations, and sector leads.

What People Say
Trusted by the organisations
that matter most

myRJ is transforming how restorative practitioners deliver their work. It enables greater consistency, transparency, and collaboration — ensuring restorative justice services can reach more people and achieve better outcomes for individuals and communities.

James Simon, CEOThe Restorative Justice Council

The system has been an invaluable part of the solution to enabling a network approach to victim care that has at its heart diversity in terms of choice for the victim but is underpinned by an efficient, secure referral mechanism.

Devon and Cornwall Police and Crime Commissioner

The Connektivity team have proven to be both receptive and responsive. They seek genuine feedback and respond with prompt follow up on deliverables. I have been impressed by their investment to continual improvement of myRJ to meet the needs of the organisations and programs they serve.

Krista RittenhouseAdvoz Mediation and Restorative Practices
Organisations Using Connektivity
Customer Support
Supporting you
at every step

Our solutions are available 24/7 and backed by a team that understands your sector — not a generic help desk.

📞

Dedicated Support Team

Online and telephone support from people who know the platform and your sector inside out.

🎯

Customer Success Manager

A named contact to help you get the most from the platform, not just fix problems.

🎓

Training & Onboarding

Online and in-person training to get your team confident and productive from day one.

Support team
Common Questions
Frequently asked questions
Everything you need to know before getting started with Connektivity.
Connektivity is used by police forces, victim care units, charities, local authorities, mediation services, and educational institutions across the UK and internationally. Our clients range from police and crime commissioner-funded services to independent restorative justice providers and domestic abuse support organisations. If your team manages cases involving victims, offenders, or community conflict, our platform is built for you.
Absolutely. Connektivity was designed from the ground up to handle highly sensitive information. The platform features six levels of role-based access control, full audit trails on every action, and encrypted data storage. We are ISO27001 and Cyber Essentials certified and our infrastructure is hosted securely in the UK, ensuring your data never leaves the country.
Each of our products — myRJ, myVCU, myDV, and myMediation — is a standalone solution that works independently. Many organisations start with one product and add others as their services grow. There is no requirement to take the full suite, and each product is priced separately so you only pay for what you need.
Most organisations are live within two to four weeks. That includes platform configuration, data migration support, user setup, and training for your team. We assign a dedicated Customer Success Manager to guide you through onboarding, so you are never left to figure things out alone.
Yes. We offer a free, no-obligation demonstration where we walk you through the product most relevant to your service. It is a genuine conversation about your needs, not a sales pitch. You can book a demo directly through our website and we will arrange a time that suits you.
Unlike generic CRM or case management tools, Connektivity is purpose-built for the justice, community and victim services sector. Every workflow, data field, and reporting template has been designed around how restorative justice practitioners, victim care coordinators, and domestic abuse caseworkers actually work. You will never need to force your processes into a system that was designed for something else.
The platform includes a comprehensive reporting suite with pre-built and custom report templates. You can report on referral volumes, case outcomes, demographics, practitioner workload, timescales, and more. Reports can be exported for commissioners, funders, and board reporting. Our reporting tools help you demonstrate impact and meet contractual obligations with confidence.
Your data is hosted on secure, UK-based servers and you retain full ownership at all times. We act as a data processor on your behalf, in full compliance with UK GDPR. If you ever choose to leave Connektivity, your data is returned to you and securely deleted from our systems.

Ready to give your team
the tools they deserve?

See how Connektivity can support your service. We'll walk you through the right product for your needs, answer your questions, and help you understand if it's the right fit.

Book Your Free Demo →
No obligation. No hard sell. Just a conversation about your service.