Restorative Justice Case Management

Every case is
someone's chance
to make amends

myRJ gives restorative justice practitioners the tools to manage their entire caseload — from referral to resolution — so they can spend less time on admin and more time changing lives.

Group counselling session in progress
Practitioners shouldn't be
drowning in administration
Restorative justice changes lives. But too many services are held back by fragmented tools, manual processes, and systems that weren't built for this work.
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Scattered case information

Referrals in email, case notes in Word, outcomes in a spreadsheet. Critical information lives in too many places.

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Hours lost to admin

Time spent chasing updates, compiling reports, and duplicating data entry is time not spent with the people who need you most.

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Difficult to demonstrate impact

When funders or commissioners ask for outcomes data, pulling together a meaningful report shouldn't take days.

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Sensitive data at risk

Restorative justice cases involve deeply personal information. Generic tools don't provide the security this work demands.

Team collaborating on project planning
From referral to resolution,
all in one place
myRJ mirrors the way restorative justice actually works — supporting every stage of the process.
1

Referral

Cases arrive from police, courts, schools, or self-referral. myRJ captures everything from day one in a secure, structured format.

2

Assessment

Assess suitability, manage risk, and prepare both parties. Track every contact, decision, and document against the case.

3

Conference

Coordinate meetings, record outcomes, and capture agreement details. Your team stays aligned with real-time visibility.

4

Follow-up

Track compliance with agreements, gather feedback, and measure impact. Close the loop with confidence.

Everything your service needs,
nothing it doesn't
Built specifically for restorative justice — not adapted from a generic CRM.
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Centralised Case Management

Manage every aspect of a case in one place — parties, contacts, documents, notes, timelines, and outcomes.

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Reporting & Analytics

Generate commissioner reports, export to Excel, and track KPIs. Demonstrate your service's impact in minutes.

Time Tracking

Log practitioner time against cases, meetings, and interventions. Give managers clear visibility of workload.

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Secure Access Controls

Six levels of user access ensure practitioners only see the cases they're authorised to view. Role-based, auditable.

Tasks, Stages & Reminders

Track where every case is at, assign tasks, and set automated reminders for deadlines and follow-ups.

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Team Collaboration

Share cases with colleagues, coordinate across teams, and maintain a complete audit trail of every action.

Built with practitioners,
used by leading services
20+
Organisations using myRJ
400,000+
Cases managed
6
Levels of secure access
UK
Cloud hosted & GDPR compliant
Organisations Using myRJ
Your data is safe.
Full stop.

Restorative justice cases contain some of the most sensitive personal information imaginable. myRJ was built from the ground up with security at its core.

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UK Cloud Hosted
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GDPR Compliant
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Role-Based Access
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Full Audit Trail
Practitioner accessing secure case data on tablet
Common questions about myRJ

What types of restorative justice cases can myRJ manage?

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myRJ supports the full range of restorative justice work including victim-offender conferencing, community conferencing, shuttle mediation, and restorative conversations. The system is flexible enough to accommodate different models and approaches used across services.

Can myRJ handle referrals from police systems?

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Yes. myRJ can import referrals directly from police records management systems such as Niche, as well as accepting referrals from prisons, probation, courts, and self-referrals. The built-in triage workflow ensures every referral is assessed and allocated efficiently.

How does myRJ track participant consent and safeguarding?

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Consent and safeguarding are built into every stage of the workflow. myRJ records informed consent for all participants, tracks risk assessments, and maintains a full audit trail of all decisions and communications throughout the case lifecycle.

What reporting does myRJ provide for commissioners?

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myRJ includes comprehensive reporting dashboards covering referral volumes, case outcomes, participant satisfaction, demographic data, and service performance. Reports can be exported to Excel and tailored to meet specific commissioner or funder requirements.

Is myRJ compliant with the Restorative Justice Council standards?

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myRJ is built to support compliance with RJC standards and the Restorative Services Quality Mark. The platform’s workflows, data capture, and reporting are designed to align with best practice guidance from the Restorative Justice Council.

How long does implementation typically take?

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Most organisations are up and running within 2–4 weeks. We provide full onboarding support including data migration, system configuration to match your workflows, and hands-on training for your team.

Ready to spend more time
on people, not paperwork?

See how myRJ can support your restorative justice service. We'll walk you through the platform, answer your questions, and help you understand if it's the right fit.

Book Your Free Demo →
No obligation. No hard sell. Just a conversation.